Frequently Asked Questions


Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Free shipping worldwide via E-Packet. Extra charge of $12 shipping by Fedex or DHL.

It depends on where you are. The delivery of shipping via E-Packet time is about 10-20 working days and 3- days via DHL or Fedex.


We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.


No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

Absolutely not! We never have access to this information. Your data is completely safe.